📅 Applicable time: Within 3 months from the time of purchase

At Maaltalk, your satisfaction is our priority! If you've tried Japan eSIM Softbank 5G Daily product and are not fully satisfied, we’re here to help. Here’s how our refund policy works:

  • Eligibility for Refunds: You can request a refund within 3 months of purchase if you're unsatisfied with the product's performance or it doesn’t meet your expectations.
  • Easy Refund Process: Just contact our customer support team with your order details and a brief explanation of why you’re requesting the refund.
  • Quick Resolution: Once we receive your request, we’ll review it and process your refund promptly.

We aim to make your experience as smooth as possible, so don’t hesitate to reach out—your feedback helps us improve!

※ Malicious refund requests after normal use are excluded.