How do I install an eSIM on my Samsung Galaxy device?

  • Check compatible devices.

    Not all Samsung models are eSIM-compatible, so it is recommended to make sure your device supports eSIM before you start. To find out if your Samsung device is compatible, please check ESIM AVAILABLE DEVICES on the product page.

  • When should I install eSIM?

    We recommend not setting up eSIM installation too early. The eSIM data plan has a limited number of service days, so if you install it early and activate it, Data billing may begin. Therefore, it is best to install it on the day of travel. In addition, with the exception of a few special eSIMs, most eSIMs provided by Maltalk are calculated based on Hong Kong time (UTC+8) It's a good idea to consider the time carefully. For example, if you have a 1-day serice days eSIM card, and you are currently in London, UK, and it is 13:00 London time, if you choose to activate immediately, the actual calculation start time is 21:00 Hong Kong time, and the actual validity period is only 3 hours.

  • How do I install eSIM on my phone?

      • β‘  Go to Settings > Connections

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      • β‘‘ Tap on SIM card manager

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      • β‘’ Select Add mobile plan

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      • β‘£ Tap Add using QR code

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      • β‘€ Scan the QR code - your camera will open automatically

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        If scanning the QR code is difficult, manual installation using the code is possible. Having trouble scanning?

        Install manually
      • β‘₯ Your mobile plan will be downloaded and activated on your eSIM

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    After completing the steps above, installation is done!

  • How do I activate my eSIM?

    • β‘  Go to Settings > Connections > SIM Card Manager

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    • β‘‘ Turn on eSIM under Mobile Network

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    • β‘’ Enable Mobile Data Settings > Connections > Data Usage

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    • β‘£ Enable Data Roaming Back in the Connections menu, tap on Mobile networks and put the Data roaming feature ON.

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  • Number of eSIMs that can be installed on the Samsung Galaxy

    Samsung Galaxy S21 Ultra is not able to use 2 eSIM at the same time. -The Galaxy Z Fold4 offers Dual SIM, allowing you to use up to two physical SIMs or one eSIM & one physical SIM at the same time. -The Galaxy Z Fold4 can also store multiple eSIM profiles, but only one at a time. -Galaxy Z Flip4 offers one SIM. Users can use one physical SIM and one eSIM at the same time. -Galaxy Z Flip4 can store multiple eSIM profiles, but only one at a time.

    If you have any questions, please feel free to contact Maaltalk Support. We are happy to help!