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iPhone eSIM Transfer Not Working? Learn Why

An eSIM (embedded SIM) is a small chip embedded in your device that can be activated for mobile service. An eSIM is not a physical SIM that you can touch. Mobile plans can be downloaded and activated without the requirement to switch cards when changing mobile carriers. The remote management features allow users to be mobile and economical in whatever business they are in.

If you're upgrading your phone or buying a new one, you can easily transfer your eSIM from the old device to the new one. While the process is straightforward, there are times when issues may arise. If you're looking to learn more about eSIM transfers and why they sometimes don't work, read this article. Also, if you're planning to Buy USA eSIM, this guide will be helpful.

eSIM transfer issues with phones of the iPhone series

For iPhones, eSIMs can be transferred in a number of ways. The eSIM quick transfer option available at first device setup is probably the most quickest and most effortless method. If you have already set up your iPhone but wish to transfer an eSIM after that, you can do it through the Settings apps or through Bluetooth.

Fortunately, the transfer of information typically takes just a few minutes. However, in some cases, users may receive a notification that the eSIM transfer has not been completed. If this occurs, additional steps may be required. If you're planning to Buy International eSIM, it's helpful to be aware of this process.

Common reasons for eSIM transfer failures Some possible reasons for eSIM transfer not working include:

  • Outdated iOS version: Ensure your iPhone is running the latest version of iOS. Regularly check for updates and install them so that you can benefit from bug fixes and improvements which may assist in addressing transfer issues.
  • Bluetooth or Wi-Fi Problem: eSIM transfer requires bluetooth and Wi-Fi to work. If there is a problem with the connection, then eSIM will not transfer smoothly.
  • Bugs: The existing bugs in iOS may be such that the eSIM specific functionality cannot be used. Apple regularly updates iOS so that the bugs overcome so again ensure you are running the latest iOS version.
  • Account issues: There may be something wrong with your account, or the cellular plans aren’t correct. In order to rectify the issue Step by step guide to fix eSIM transfer problems Even if your eSIM isn’t transferring to the new phone sometimes, don’t panic. There are some methods to help you to fix the problem.

Basic checks for eSIM transfer troubleshooting

  • Always make sure your bluetooth is on as well as confirm your internet connection is strong.
  • How many passcodes do you have on your device, specifically your iPhone? A passcode is a requirement needed in the transfer of eSIM. A passcode can be set up in Settings > FaceID or Touch ID & passcode.
  • Also make sure you have your phone unlocked during this transfer. You can do so by going to, settings, display & brightness > auto lock screen and altering one of the options to allow your phone to lock itself.
  • It is advisable to keep both devices at a close range so as to be able to transfer the eSIM in an efficient manner.

Resetting the network settings for eSIM connectivity

Problems that occur during the transfer process can often be resolved by performing a network reset, a feature available on most phones. This step is important because it helps eliminate network bugs, improving the overall eSIM experience. With this in mind, you can Stay Connected, Work Anywhere without interruptions.

This is a general guide on how to reset the network settings on iPhone:

  • Open the application named, “Settings.”
  • Scroll down and go to “General.”
  • Scroll downwards till you see “Reset” and hit it.
  • Now click “Reset Network Settings”.
  • Insert the phone password in case the settings ask for it.
  • Hit ok or yes when asked to confirm.

Complete iPhone reset: a potential fix A complete reset is a key solution as well; like in the case of the failed transfer of the eSIM to the device, it should be recalled that this also involves the loss of all the information and settings on the mobile phone device. There is a prompt when the phone is reset regarding an eSIM. In case the information is erased, the eSIM will be erased. In case the information is erased but eSIM will be kept, it will still be working without interruption. It’s wise to back the cell phone device up before performing any kind of reset.

Here’s how you can complete a reset of an iPhone using the hard reset:

  • They can press the volume up button, then release it.
  • They can press the volume down button, then release it.
  • They can press the side button or power button for a while until an Apple logo appears on the display. Force restarting your iPhone: a quick fix There is a “turn it off and on once again” and the option ‘turn it off and on once again’ is a handy option to use. It is an effective method in most cases, as it helps to get rid of temporary files and other insignificant problems related to the Off operating system. Making sure that iOS is updated to the newest version Many such conflicts with the eSIM may appear due to outdated software. Wherever possible, there is software on mobile devices that can help sort out these issues.

Steps for Updating Software on an iPhone:

  • Open the “Settings” icon.
  • Tap on “General" which is about halfway down the screen.
  • Now click “Software Update”.
  • Choose “Download and Install” if a newer version exists.
  • Proceed with the update.

When performing a software update, a good internet connection and sufficient battery charge is recommended as these updates generally take some time to download and install.

When to Reach out to Carrier or Apple Support

If after following the troubleshooting steps provided above you are able to receive your eSIM but are still unable to active it this is the time to seek help from your carrier or Apple support. They are the ones who should be able to facilitate the transfer of your eSIM ‘activating’ it.

Below are some other common questions and challenges faced by our customers and the corresponding responses.

This is also where you will go to check that the transfer of your eSIM has been completed successfully. Navigate to settings and open cellular settings, once an eSIM appears there, the transfer has been completed and you are good to utilize your plan. In case the screen in question does not come up, it means you have not been successful in the process of transfer.